Dear Mitch & Staff,
I want to thank you for the very special care you gave my kitty last week when she passed. She was so much a part of my heart for sixteen years and your courtesy, caring and availability helped me more than I can ever say. You all provide a supportive environment and plenty of dignity and “TLC” for all the sweet animal companions and their families. Thank you for being there at this difficult time.

Sincerely,
Diane (Pet Owner, Mesquite, TX)

Dewayne,
You guys are always great to be around and a pleasure to work with!

Warm Regards,
Kate & Terry (Beyond the Rainbow Pet Hospice, Fort Worth, TX)

Dear Mr. Deere,
I am writing to compliment you and Pet Memories in the extreme for your professional services. Everything was so special—from the appropriate plain white bag to the simple but elegant wood box with its engraved label, the certificate, the brochure and most especially the parchment scroll with its lovely sentiments regarding “Rainbow Bridge.” We were impressed with every detail. Thanking you again for honoring our dear Fleck in such a meaningful way, I remain

Sincerely,
Dr. Billy (Pet Owner & Veterinarian, Pet Country Spa, Terrell, TX)

Mr. Deere,
Your firm recently handled the remains of my best friend, Detrich. He was diagnosed with cancer, and I had to make the heart-breaking decision to end his life. I decided to have him cremated, but having never had a pet cremated before, I wasn’t sure what to expect. When I arrived at the clinic to pick him up for the last time, I was humbled and impressed at the way you and your firm handled him. The cedar box you placed him in is very elegant, and I’m sure he approves. I was particularly grateful for the scroll you included—it was very comforting to me. I just wanted to thank you for making a difficult situation easier for me to deal with. I will always be grateful for the care and dignity you afforded me and my best friend.

Stephen (Pet Owner, Mesquite, TX)

Greg,
Pet Memories Cremation Service handled our dog, Rusty, a couple of weeks ago. We want to tell you how much we appreciated what you did, and how meaningful this is for us. Thanks again. You helped make this sad time more bearable.

El & Jane (Pet Owners, Mesquite, TX)

Hi Greg,
We want to especially thank Mitchell for his kind empathy on Friday. It was so greatly appreciated, and it made this difficult time a little less stressful to have such a nice person take Kasey. You ALL have been just what I was hoping to find. I can never thank you enough.

Robin (Pet Owner, Rowlett, TX)

Marty,
I want to thank you for your kindness to me and Max on Friday. You’ll never know how much I appreciate your understanding in my having to do the hardest thing I’ve ever had to do by having Max put to sleep and your cremating him so I could always have him with me.

Susan (Pet Owner, Mesquite, TX)

Marty,
Thank you once again for taking such good care of our pet Annie. You made it so much easier.

Connie (Pet Owner, Dallas, TX)

Greg,
Thank you again for your gentle, caring spirit in handling my sweet Dallas. I am forever grateful.

Sincerely,
Terri (Pet Owner, Dallas, TX)

Folks at Pet Memories,
Thank you for cremating our old kitty Lois last week. We have been very pleased with your service for our clients at East Dallas Veterinarian Clinic.

Sincerely,
Dr. Ken Cantrell (Veterinarian, Dallas, TX)

Dear Greg,
I’m sending this card to personally thank you for your kindness and sincerity on Monday Oct. 13th when my husband and I unwontedly put to rest our eleven year old friend and pet Sadie. I never imagined how difficult and emotional losing a loyal and devoted pet was going to be. You personally were very attentive and respectful for such a delicate request.

With Much Appreciation,
Heidi (Pet Owner, Rowlett, TX)

Pet Memories,
We lost our cat Oreo unexpectedly earlier this week and I just wanted to thank Greg and Marty, who were most kind. Not everyone comprehends how much a family pet means to the family, but they were remarkably understanding and the service we got was more than we expected. Again, thank you very much, it really does mean a lot.

Blair (Pet Owner)

Dear Dewayne,
Little did I know that having “Caesar” put to sleep would affect me emotionally like it did. As I neared Rest Haven, I felt a great sense of calm. Knowing that Caesar was in good hands; I was able to breathe easier. I know I would not have had that feeling anywhere else. Your families are very fortunate to have Rest Haven and the caring staff you have cultivated.

Sincerely,
John (Pet Owner, Dallas, TX)

Dear Pet Memories,
In regards to the recent passing of my 9 year old cat, Artie, I wanted to sincerely thank you for your kindness and sympathy. His death was unexpected and traumatic for me. Your help in getting me through this difficult and emotional experience will always be appreciated.

Thanks again,
Linda (Pet Owner, Seagoville, TX)

Dear Greg,
Thank you for all the special attention you give me, my staff, and my owners. You are compassionate, kind, and good company!
Love,

Dr. Trish Rife (Veterinarian, Greenville, TX)

Dear Greg,
I am so glad that you were able to come to my home last Tuesday and make the difficult process of putting Cab down much more bearable. You truly handled the situation with grace and dignity, and for that I am eternally grateful. I appreciate the manner in which you and Pet Memories took care of him. You and Pet Memories brought a sense of dignity and assurance for us at his final moments… I will always remember that.

Best,
Denise (Pet Owner, Dallas, TX)

Dear Aaron,
Words cannot express the deep appreciation I have for the manner in which you took care of the details when my little cat Caesar died last Friday. It is true that pets can become a member of our family and your understanding, compassion and professionalism came through in such a way that made me completely comfortable and confident that you had things well in control.

Sincerely,
John (Pet Owner, Dallas, TX)

Dear Pet Memories,
I had my little doggie handled by your company recently. I was impressed by each and every aspect during a difficult time. Greg Deere took care of my needs and he is great.

Thanks again,
Shirley (Pet Owner, Rowlett, TX)

Dear Pet Memories,
Thank you so much for compassion in the handling of my little loved one. You and your service are very much appreciated.

Sincerely,
Sherry (Pet Owner, Richardson, TX)

Dear Mr. Deere,
I just want to thank you for the way you returned my pet cat, Dinah, to me. It also meant so much to know she was taken care of in such a respectful, loving, and caring manner.

Thank you,
Denise (Pet Owner, Rockwall, TX)

Dear Pet Memories,
Thank you for taking such good care of my precious angel, Midgie. Your prompt care and return of her is so very appreciated. And most important – is the manner in which she was returned to me – with obvious care and utmost professionalism. Knowing that Midgie was treated with love and respect even after her life had ended is very comforting especially during this difficult time.

Sincerely,
Janie (Pet Owner, Quinlan, TX)